Hakone Portal Website

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FAQ List

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Currency Exchange

There is only a few currency exchange service at financial institutions in Hakone town. The service is available at banks and post offices in Odawara. In Hakone town, you can withdraw money at post offices or convenience stores with the credit cards.

Credit Card

There are a few restaurants and souvenir shops accept credit cards.

Telephone

There are some public phones you can make international calls. (Prepaid telephone cards for international calls can be purchased at convenience stores)

Information Center for foreign tourists

Hakone Tourist Information Center(one is located inside Hakone-Yumoto station and the other is in front of  Hakone-Yumoto Station), Togendai Tourist Information Center(located in the Togendai Terminal). English is available at each information center everyday, Chinese and Korean are also available at the one in front of Hakone-Yumoto Station on Saturdays, Sundays and public holidays. 

Accommodations

Odakyu Travel( inside Hakone-Yumoto station), Hakone Tourist Hotel Association( in front of the Yumoto Station),Hakone Tourist Information Center.

Tour Departs From Hakone

Sightseeing bus [MARUGOTO HAKONEGO] departs from Yumoto station at 10AM(only Japanese-speaking guide is availale).English tour is available at [SUNRISE TOURS JTB] departs from Tokyo.

Mt.Fuji

The Viewpoints of Mt.Fuji in Hakone, are the areas around Motohakone, Owakudani,Komagatake,etc.(Access to Kawaguchiko, see the information above   [Access to Mt.FujiKawaguchiko])

Cherry Blossom & Autumn Leaves

The best period for viewing cherry blossom is from the end of March to the end of April, and the best season for viewing Autumn leaves is from the beginning of November to the beginning of December(the best period may vary from area to area because of the differences  in elevation)